Fix what’s slowing hiring down.

From broken processes and unreliable reporting to inefficient workflows and poor system adoption, we help organisations build scalable hiring infrastructure in Ashby that actually works.
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How We Work

01

DIAGNOSE

Understand what’s really slowing hiring down.

A focused diagnostic of your hiring process, reporting, and Ashby setup helping you  prioritise the highest-impact improvements.

02

BUILD

Design and improve your hiring infrastructure.
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Structured project engagements focused on process design, hiring workflows, reporting, system configuration, and scalable recruitment operations.

03

TRAIN

Enable consistent, scalable hiring.
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‍Practical training for recruiters, hiring managers, and interviewers focused on systems, process, reporting, and hiring best practices.

04

MAINTAIN

Ongoing RecOps support as your business scales.
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‍Continuous optimisation across workflows, reporting, hiring process, system configuration, and operational improvements.

Choose Your Currency

GBP
USD

DIAGNOSE

Not sure where to start? DIAGNOSE gives you a clear, expert view of what’s slowing hiring down — uncovering process inefficiencies, reporting gaps, and Ashby configuration issues.
Hiring Diagnostic + Roadmap
Understand what’s slowing hiring down — uncovering process inefficiencies, reporting blind spots, poor system configuration, and operational friction.

Ashby Audit + Roadmap

A full review of your Ashby configuration, with a prioritised action plan.

What's included

Diagnostic of hiring process, funnel performance, reporting accuracy, workflows, and key areas of Ashby configuration impacting hiring performance.

Deliverable

Diagnostic report slide deck + prioritised roadmap

Format

Kickoff call, async diagnostic review, and 1:1 findings + roadmap session.

Timeline

Typically 1-2 weeks from kickoff

Ashby Audit + Roadmap

A full review of your Ashby configuration, with a prioritised action plan.

What's included

Full Ashby configuration review covering jobs, pipelines, forms, automations, permissions, and reporting setup

Deliverable

Written audit report + prioritised roadmap document

Format

Remote — async review + 1:1 debrief call

Timeline

Typically 1–2 weeks from kickoff

USD Price

$4,000  (one-off, fixed fee)

Best for

Any Ashby customer who wants an independent expert view on what's working, what isn't, and where to focus first.
£4,000 + VAT
$5,000
Best for teams who want a clear, expert view of what’s slowing hiring down and a structured plan to improve hiring efficiency, process, and visibility.
Reporting Sprint
Build the reporting layer that exposes what’s actually happening in your hiring process and where it needs to improve.

Reporting Sprint

Ten production-ready dashboards, built and delivered in a focused sprint.

What's included

Up to 10 custom Ashby dashboards scoped and built to your requirements

Deliverable

10 live dashboards + documentation on how to use and maintain them

Format

Remote — scoping call, async build, review call

Timeline

Typically 2–3 weeks from scoping sign-off

USD Price

$5,750  (one-off, fixed fee)

Best for

Teams who have Ashby configured but need better reporting and visibility

Reporting Sprint

Ten production-ready dashboards, built and delivered in a focused sprint.

What's included

Up to 8 custom Ashby dashboards designed to surface pipeline performance, bottlenecks, data quality issues.

Deliverable

Up to 8 live dashboards + documentation on how to use and maintain them

Format

Remote — scoping call, async build, review call

Timeline

Typically 2–3 weeks from scoping sign-off
£5,500 + VAT
$7,350
Best for teams who want clear visibility into their hiring performance and need a reliable reporting foundation to support better decision-making.
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BUILD

Ready to implement or optimise? BUILD engagements are structured 3-month projects with defined weekly capacity, clear priorities, and measurable outcomes, not open-ended retainers.

All BUILD packages include:

• Dedicated Ashby-certified specialist
• Clearly defined scope and deliverables from kickoff
• Weekly progress check-ins
• Ongoing async support via Slack or email
• End-of-engagement summary and handover

Momentum
Targeted RecOps support for defined priorities.

Momentum

Focused implementation for teams with a defined scope.

Duration

3 months

Reserved capacity

Up to 5 hours per week

Response Time

2 business days

Momentum

Focused implementation for teams with a defined scope.

Duration

3 months

Weekly capacity

5 hours per week

Total hours

60 hours

USD Price

$18,000 

Best for

Teams implementing Ashby Foundations, or those with a well-defined optimisation project such as a pipeline redesign, integrations build, or reporting overhaul.
£14,000 + VAT
$19,000
Best for reporting rebuilds, workflow redesign, interview process improvements and targeted Ashby optimisation.
Acceleration
Hands-on recruitment operations partnership

Acceleration

The most popular choice for teams mid-implementation or scaling fast.

Duration

3 months

Weekly capacity

8 hours per week

Total hours

96 hours

USD Price

$27,000

Best for

Teams implementing Ashby Plus, scaling quickly, or needing broader optimisation across hiring workflows, reporting, and integrations.

Acceleration

The most popular choice for teams mid-implementation or scaling fast.

Duration

3 months

Reserved capacity

Up to 8 hours per week

Response Time

1 business day
£21,000 + VAT
$28,000
Best for multi-team optimisation, hiring process redesign, reporting transformation, implementation and enablement.
Fractional
Embedded Recruitment Operations leadership

Fractional

Deep-engagement support — like having a RecOps lead embedded in your team.

Duration

3 months

Weekly capacity

12 hours per week

Total hours

144 hours

USD Price

$39,000

Best for

Teams implementing Ashby Enterprise, high-volume hiring environments, or those who need significant bandwidth across multiple workstreams simultaneously.

Fractional

Deep-engagement support — like having a RecOps lead embedded in your team.

Duration

3 months

Reserved capacity

Up to 12 hours per week

Response Time

Same business day
£30,000 + VAT
$40,000
Best for scaling organisations, complex environments, multi-workstream ownership and ongoing hiring infrastructure evolution.

BUILD engagements can be extended for a further 3-month term. Many clients transition into MAINTAIN for ongoing optimisation and support.
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Need something more tailored? Bespoke engagements are available for larger or more complex implementations. Book a discovery call to discuss.

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TRAIN

Great hiring systems only work when teams understand how to use them consistently. TRAIN provides practical, hands-on enablement for recruiters, hiring managers, and interviewers — helping teams improve adoption, consistency, interview quality, and confidence in the hiring process.

Sessions are tailored to your workflows, hiring process, reporting needs, and team maturity, combining Ashby best practices with practical recruitment operations guidance.

Format

In-person or remote (agreed at booking)

Duration

Half day per session (~3.5 hours including breaks)

Group size

Up to 15 participants per session

USD Price

$1,600 per session

Includes

Pre-session brief call, tailored session delivery, follow-up notes and resources

Format

In-person or remote (agreed at booking)

Duration

Half day per session (~3.5 hours including breaks)

Group size

Up to 15 participants
£1,200 (Per Session) + VAT
$1,600 (Per Session)
Includes pre-session discovery and scoping, tailored session content aligned to your workflows, live Q&A and practical walkthroughs and follow-up resources and recommendations.

Common training areas include:
Recruiter and hiring manager enablement
Structured interviewing and feedback quality
Interview plan and scorecard best practices
Reporting and hiring visibility in Ashby
Workflow consistency and process adoption
Data quality and system hygiene
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MAINTAIN

Once your hiring infrastructure is in place, MAINTAIN provides lightweight, ongoing support to keep things running smoothly — whether that’s workflow tweaks, reporting updates, troubleshooting, or the occasional “how should we handle this?” question.

Maintain

Rolling monthly support to keep your Ashby setup performing.

Capacity

2 hours per week (~8 hours per month)

Commitment

3-month minimum initial term, then rolling monthly

USD Price

$1,800 / month

What's covered

Configuration updates, new pipeline builds, reporting changes, ad hoc questions, ATS health checks

What's not covered

Large implementation projects or training delivery (see BUILD and TRAIN)

Best for

Existing Ashby customers post-BUILD or post-DIAGNOSE who want a specialist on retainer

Maintain

Rolling monthly support to keep your Ashby setup performing.

Reserved Capacity

Up to 2 hours per week

Commitment

3-month minimum

What's covered

Small workflow or automation updates, reporting tweaks and dashboard enhancements, data hygiene and system health checks, troubleshooting and best-practice guidance and ad hoc questions and operational support.

What's not covered

Large-scale implementations, hiring process redesign, major reporting builds, multi-workstream projects (see BUILD).
From £1,850 / Month + VAT
From $2,500 / Month
Ideal for teams who need ongoing optimisation without committing to a full project engagement.

MAINTAIN is available following a DIAGNOSE, BUILD or TRAIN engagement. For existing clients renewing, please get in touch directly.

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Everything you need to know about working with RecOps On Demand.

From Ashby implementation and reporting to hiring process design and optimisation, here are answers to the questions we get asked most often.
Do I have to start with DIAGNOSE?

No! If you already know what you need, you can jump straight to BUILD or TRAIN. But most clients find the audit gives them clarity and saves time in the long run.

Can I customise a BUILD package?

The weekly capacity and total hours are fixed, but the scope of work is tailored to your needs at kickoff.

Can I book more than one training session?

Yes! Get in touch to discuss multi-session bookings or a bespoke training day.

What kinds of problems do you help solve?

We typically support teams experiencing hiring bottlenecks, inconsistent interview processes, poor reporting visibility, low system adoption, data quality issues, or scaling challenges within Ashby.

Do you only help with Ashby?

No — while Ashby is the core platform we specialise in, our work often extends into broader recruitment operations including hiring process design, reporting, interviewer frameworks, workflow optimisation, and enablement.

Do you work with teams outside the UK and US?

We work with companies across EMEA and AMER. All engagements are delivered remotely unless otherwise agreed.

I'm not sure which package is right for me.

Book a discovery call and we'll recommend the right starting point based on your team size, Ashby maturity, and goals.

Not sure where to start?

Book a free 30-minute discovery call and we'll recommend the right starting
point based on your team size, Ashby maturity, and goals.
Laura Holcombe
Founder, RecOps On Demand
Get expert support to diagnose, implement, and optimise your Ashby environment with clear structure, reliable data, and scalable processes from day one.
Book a Discovery Call